Talk to someone who understands
Free, confidential support for anyone affected by trigeminal neuralgia or another facial pain condition — patients, carers, family members, partners, friends and professionals. You do not need to be a member.
Our volunteer-run helpline is open 7 days a week, 8am–8pm (UK time). Outside these hours, leave a message and someone will get back to you. You can email at any time.
Scan for helpline informationOpen the TNA Helpline page on your phone. We are not a 24/7 emergency service.
Who can call us?
Our helpline is for anyone looking for support or information about trigeminal neuralgia and facial pain, including patients, carers, relatives, friends and professionals. Our volunteers include people with lived experience of TN, facial pain or caring for someone affected. They can offer a listening ear, practical information about TNA services and signposting to reliable sources of support. Media enquiries are handled separately through the Media route on our Contact page or by calling 0800 999 1899 and selecting option 4.
We do not diagnose conditions, recommend individual treatments or replace advice from your GP, dentist or specialist.
Living with facial pain
Call about your own trigeminal neuralgia or facial pain, whether you are newly diagnosed, living with it long term or still looking for reliable information.
Family, carers & friends
Call if you care for or support someone with TN or facial pain and want information, reassurance or help finding the right TNA service.
Professionals
Healthcare and other professionals can call for information about our services, patient support and reliable TNA resources. We do not provide individual clinical advice.
Need urgent help?
TNA is not a 24/7 emergency or crisis service. If you need urgent medical help in the UK, call 111. In a life-threatening emergency, call 999 or go to A&E.
More UK support numbers
Friendship and support for people aged 55+, 24/7.
PAPYRUS HOPELINE247 — 0800 068 4141 · text 88247
24/7 suicide-prevention support for young people and anyone concerned about a young person.
CALM — 0800 58 58 58
Support from 5pm to midnight every day.
Childline — 0800 1111
Free support for children and young people, 24/7.
Carers UK — 0808 808 7777
Information and support for unpaid carers, Monday to Friday, 9am–6pm.
Cruse Bereavement Support — 0808 808 1677
Bereavement support. Opening hours vary by day.
Mind Infoline — 0300 123 3393
Mental-health information and signposting, Monday to Friday, 9am–6pm.
Hub of Hope
Search for local and national mental-health support at hubofhope.co.uk.
Outside the UK
United States — 911 for emergencies; 988 for suicide and crisis support.
Canada — 911 if safety is at immediate risk; 988 for 24/7 suicide crisis support by call or text.
European Union — 112 for emergency services.
Elsewhere, use the emergency number for the country you are in. 911 is not universal.