Contact TNA
Start in the right place.
Choose the route that best fits your enquiry. If you are not sure where to start, send us a message and we will make sure it reaches the right person.
How can we help?
Choose the route that best matches your enquiry. If you are unsure, use the contact form and we will direct it.
Support
For trigeminal neuralgia and facial pain support, our helpline and e-helpline are the quickest routes.
Membership
Questions about joining, renewing or member services.
Research
For researchers, clinicians, NHS teams, universities, funders and ethical patient involvement enquiries.
Media
Journalists and broadcasters can use the form below or call 0800 999 1899 and select option 4.
Volunteer
Interested in supporting the helpline, groups, events, fundraising, research or professional skills?
Donations & Wills
For donations, fundraising, gifts in memory or leaving a gift in your Will.
Call us
0800 999 1899
Option 1 · Helpline support
Option 2 · TNA UK office
Option 3 · Samaritans
Option 4 · Media enquiries
Our helpline is run by volunteers.
We are available 7 days a week, 8am–8pm. We are not a 24/7 emergency service. Outside these hours, please leave a message and someone will get back to you. The 0800 999 1899 number is free to call from within the UK. You can also call from outside the UK; access and charges may vary depending on your phone provider.
If you need support beyond TNA, these independent UK services may help:
The Silver Line
0800 4 70 80 9024/7 friendship and support for people aged 55+.
PAPYRUS HOPELINE247
0800 068 4141Text 88247suicide-prevention support for people under 35 and anyone worried about a young person.
CALM
0800 58 58 585pm–midnight daily.
Childline
0800 111124/7 for anyone under 19 in the UK.
Carers UK
0808 808 7777information and signposting for unpaid carers.
Cruse Bereavement Support
0808 808 1677grief and bereavement support.
Mind Infoline
0300 123 3393mental-health information and signposting, Monday–Friday, 9am–6pm.
Hub of Hope · hubofhope.co.uk · find local and national mental-health support.
Outside the UK / international
India
112Nationwide emergency response (police, fire, ambulance and other emergencies). Mental-health supportTele-MANAS 144161800 891 4416 provides national tele-mental-health support.
United States
911Emergency services988Suicide and crisis support — call, text or chat
Canada
911Immediate danger988Suicide crisis support — call or text
European Union
112Free emergency number across the EU.
Elsewhere · use the emergency number for the country you are in. 911 is not universal. Befrienders Worldwide (befrienders.org) can help you find emotional-support services in many countries.
For urgent emotional or mental-health support,
Samaritans 116 123Free, day or nightSHOUT85258Free 24/7 text supportNHS 111111Urgent health or mental-health helpImmediate danger999
E-helpline
For support by email:
[email protected]
The helpline and e-helpline are not emergency services.
Send us a message
Tell us briefly what your enquiry is about so we can direct it to the right person. We will use your information only to respond to your enquiry and provide appropriate support.
Need urgent help?
TNA UK is not an emergency service. If someone is in immediate danger or needs emergency medical help, call 999 or go to A&E. For urgent medical advice, contact NHS 111. Samaritans can be reached on 116 123.