CONTACT US
Living with trigeminal neuralgia or severe facial pain can be frightening, exhausting and isolating. You do not have to face it alone.
Our Freephone UK helpline and e-helpline are here to offer understanding, practical support and a listening ear.
Run by trained volunteers, our service is shaped by people who understand the reality of this condition. Many have lived with trigeminal neuralgia or facial pain themselves, or have supported someone close to them. That means you can speak to somebody who understands the impact this condition can have on everyday life.
Whether you are living with the condition yourself, are a carer, or are supporting a family member or friend, we are here to help.
HOW WE CAN HELP
Our trained volunteers can offer emotional support, practical information and guidance on TNA UK services, support groups, events and resources.
Sometimes, what matters most is being able to speak to somebody who understands.
CALL OR MESSAGE US
Call our Freephone UK helpline on 0800 999 1899, donate online, or send us a message using the form below.
Please note: our helpline is staffed by trained volunteers. They may not always be able to answer immediately. If there is no reply, please leave a message, and we will return your call as soon as possible.
Phone options
Option 1 Helpline
Option 2 Office
Option 3 Samaritans
Option 4 Media
WHAT PEOPLE SAY
“Talking to someone who truly understood made such a difference. For the first time, I did not feel alone.”
“A fantastic charity offering help and support when it is needed most.”
“Speaking to a member of the helpline made an enormous difference. They understood me, supported me and helped me when I did not know where else to turn.”
DONATE ONLINE | BY PHONE 0800 999 1899 | OR BY SENDING US A MESSAGE VIA THE FORM BELOW
Send Us a Message
LOOKING FOR SOMETHING ELSE?
SUPPORT CONTACT:
Telephone for support queries
0800 999 1899
Of necessity, this phone line is operated on a rota system manned by a team of trained volunteers, all of whom are also TN sufferers, from their home addresses. Therefore, it may be necessary for you to leave a message on an answer machine but, if so, you will be called back at the earliest opportunity.
Please consider that our volunteers may be in full-time employment, so please refrain from calling before 9am in the morning as this may delay them from getting to their place of employment on time. Likewise, late evening calls may also cause inconvenience. Thank you.
Please also note that we may ask for some personal details for monitoring
purposes only.
Email for support queries
Our Email Helpline is also staffed by trained volunteers, again TN sufferers themselves, who will answer your query as quickly as possible: [email protected]
ADMIN/MEMBERSHIP CONTACT:
Telephone for support queries
0800 999 1899
Of necessity, this phone line is operated on a rota system manned by a team of trained volunteers, all of whom are also TN sufferers, from their home addresses. Therefore, it may be necessary for you to leave a message on an answer machine but, if so, you will be called back at the earliest opportunity.
Please consider that our volunteers may be in full-time employment, so please refrain from calling before 9am in the morning as this may delay them from getting to their place of employment on time. Likewise, late evening calls may also cause inconvenience. Thank you.
Please also note that we may ask for some personal details for monitoring
purposes only.
Email for support queries
Our Email Helpline is also staffed by trained volunteers, again TN sufferers themselves, who will answer your query as quickly as possible: [email protected]